Frequently Asked Questions
Everything you need to know about shopping with CWWK
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day return policy for most items. Products must be in their original condition and packaging. Please contact our support team to initiate a return request.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
How can I track my package?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery progress.
Do you offer international shipping?
Yes, CWWK ships to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific destination.
How can I contact customer support?
Our customer service team is available via email at support@cwwk.com or through our live chat feature from Monday to Friday, 9:00 AM to 5:00 PM EST.